With each order you will receive an email with its UPS tracking number. Please allow 2-3 days during business week and 3-4 days on orders placed after 5:30 PM Eastern Standard Time (17:30).
PLEASE NOTE: due to the recent dramatic fluctuations in shipping charges, we must reserve the right to ship your package via a different carrier if needed. In the event we ship your item with a different carrier we will make every effort to ensure it has an equal or sooner delivery time. If there is an exception we will contact you.
International Orders:
We will ship Internationally, but require payment with a certified bank check. Once check has been received we will ship your order. We require this unfortunately due to the high rate of fraudulent international orders. Shipping rates VIA US Postal Service will be added to your order. Please contact us via email for International orders.
Item availability:
Out of Stock Items will be removed from your order. If any items you selected are on back order, you will be notified by email. Your credit card is not charged until items are shipped.
Canceling an Order:
If you wish to cancel an order, PLEASE contact us first VIA EMAIL then CALL as soon as possible.
Cancellation of shipped orders - or refusal of a package will result in a $25.00 service charge and restocking fee.
